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References to "The Anne Frank Trust UK ", "we", "us", and "our" are references to
The Anne Frank Trust UK.
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The Anne Frank Trust is committed to protecting your personal information and respecting your privacy, and to being transparent about what information we hold about you. This privacy notice explains to you what information we collect, how we collect it, what we use it for and why. It is important that you read this privacy notice so that you are fully aware of and understand how and why we use your personal information.
This Policy sets out why we collect personal information about individuals and how we use that information. It explains the legal basis for this and the rights you have over the way your information is used.
For the purposes of the General Data Protection Regulations (GDPR) and any subsequent UK legislation covering data protection the Data Controller is The Anne Frank Trust UK, registered charity number 1003279, of Star House, 104-108 Grafton Road, London NW5 4BA.
This Policy covers the Charity in relation to the collection and use of the information you give us. We may change this Policy from time to time. If we make any significant changes we will advertise this on the Voices for Change platform or contact you directly with the information. Please check this page occasionally to make sure you are happy with any changes.
If you have any questions about this Policy or concerning your personal information please email firstname.lastname@example.org or send by post to Star House, 104-108 Grafton Road, London NW5 4BA.
What type of personal information we collect
Personal information means any information about you by which you can be identified. The information we collect from you is necessary and required and relevant to the activity. The ultimate goal of all the information we collect is to ensure we are able to continue working towards our vision of a society safe from prejudice and discrimination.
The type and amount of information we collect depends on why you are providing it.
How we collect information
We may collect information from you whenever you contact us or have any involvement with us for example when you:
- visit our platform (see our Cookies policy https://annefrank.org.uk/about-us/privacy-policy-and-data-protection)
- donate to us or fundraise for us
- sign up to receive news about our activities
- post content onto our platform/social media sites
- volunteer for us
- take part in our events
- contact us in any way including online, email, phone, SMS, social media or post
Where we collect information from
We collect information:
- From you when you give it to us directly: You may provide your details when you ask us for information or make a donation, volunteer, attend our events contact us for any other reason.
- We may use information that is already in the public domain (information that has been published in print or online) to identify individuals who may be interested in supporting our work further. These publicly available sources of information include Companies House, the electoral register, the Charity Commission Register of Charities, Who’s Who, LinkedIn, company annual reports and articles in newspapers and magazines. We do not use publicly available sources which we consider would be intrusive for this purpose, such as Facebook, Twitter, JustGiving, the Land Registry, online planning applications, or similar websites.
How we use your information
We will use your personal information in a number of ways which reflect the legal basis applying to processing of your data. These may include:
- providing you with the information you have asked for
- organising volunteering activity you have told us you want to be involved in and in relation to the fundraising for us you are involved in
- sending you communications that may be of interest including marketing information about our activities and campaigns for which we seek support
- sending invitations for events we are holding, decide on catering
- seeking your views on the activities we carry out so that we can make improvements
- maintaining our organisational records and ensuring we know how you prefer to be contacted
- analysing the operation of our platform and analysing your platform behaviour to improve the platform and its usefulness
Our legal basis for processing your information
The use of your information for the purposes set out above is lawful because one or more of the following applies:
- Where you have provided consent to us to use your personal information in a certain way. You may withdraw or change consent at any time by emailing us at email@example.com. This will not affect the lawfulness of processing of your information prior to your withdrawal of consent being received and actioned.
- It is necessary to comply with our legal obligations.
- If it is in the legitimate interests of the organisation to do so. In these cases we are always careful to ensure we balance the potential impact on you, both positive and negative against the requirements of the activity to help us reach our vision of a society that is safe from discrimination and prejudice.
Under data protection legislation you have the right to object to your data being processed in any of the above ways. If you want to contact us about your preferences please contact firstname.lastname@example.org or call on 020 7284 5858.
We will never use your information to send you details about fundraising and marketing when you have explicitly said you do not wish to receive them.
How we keep your information safe
We understand the importance of security of your personal information and take appropriate steps to safeguard it. Any transfer of data is done on secure systems.
We have malware protection – Mimecast anti-spam protection - installed on our network systems to protect us from the risk of hacking and keep your data secure. Our detailed ICT policy sets our procedures for managing data securely, including use of password protection and physical storage.
We always ensure only authorised persons have access to your information, which means only our staff, volunteers and contractors as required, and that everyone who has access is appropriately trained to manage your information.
No data transmission over the internet can however be guaranteed to be 100% secure. So while we strive to safeguard your information, we cannot guarantee the security of any information you provide online and you do this at your own risk.
Who has access to your information?
- Third parties who provide services for us for example designers, printers, sending mailings, CRM support, IT support. We select our third party service providers with care. We provide these third parties with the information that is necessary to provide the service and we will have an agreement in place that requires them to operate with the same care over data protection as we do.
- Third parties if we run an event in conjunction with them. We will let you know how your data is used when you register for any event.
- Analytics and search engine providers that help us to improve our website and its use.
Other than this, we will not share your information with other organisations without your consent and we will never sell your information to another company for their marketing purposes.
Keeping your information up to date
We really appreciate it if you let us know if your contact details change. You can do so by contacting us at email@example.com.
Our use of “cookies”
The Charity has in place safeguarding policies and processes to protect the children and young people (under 16s) who take part in its educational programmes.
How long we keep your information for
We will hold your personal information for as long as it is necessary, or until such time as you withdraw consent (see below):
Where we rely on your consent to contact you for direct marketing purposes, we will treat your consent as lasting only for as long as it is reasonable to do so. This will usually be for two years beyond the active relationship ends. We may periodically ask you to renew your consent.
If you ask us to stop contacting you with marketing materials or campaign details, we will keep a record of your contact details and limited information needed to ensure we comply with your request.
You have the right to request details of the processing activities that we carry out with your personal information through making a Subject Access Request. Such requests have to be made in writing. More details about how to make a request, and the procedure to be followed, can be found in our Data Protection Policy. To make a request contact us at firstname.lastname@example.org.
You also have the following rights:
- the right to request rectification of information that is inaccurate or out of date;
- the right to erasure of your information (known as the “right to be forgotten”);
- the right to restrict the way in which we are dealing with and using your information; and
- the right to request that your information be provided to you in a format that is secure and suitable for re-use (known as the “right to portability”);
- rights in relation to automated decision making and profiling including profiling for marketing purposes.
All of these rights are subject to certain safeguards and limits or exemptions, further details of which can be found in our Data Protection Policy. To exercise any of these rights, you should contact the Chief Executive at the above address.
If you are not happy with the way in which we have processed or dealt with your information, you can complain to the Information Commissioner’s Office. Further details about how to complain can be found at https://ico.org.uk/for-organisations/guide-to-data-protection
This Policy may be changed from time to time. If we make any significant changes we will advertise this on our website or contact you directly with the information.
Do please check this Policy each time you consider giving your personal information to us.